Replenishment Task Issue

Creation date: 28/09/2026 11:52    Updated: 28/09/2026 11:52   @replen @task

Today is the first go-live day for warehouse INKLI001, and we would like to ask for your urgent assistance regarding an issue with the replenishment process.

It seems that the replenishment task is not running as expected. We also tried to manually execute RPL_TSK using “Execute Now”, but it appears to encounter an error.

The impact is significant, as many orders are currently partially allocated due to the replenishment task not running properly. This is affecting our warehouse operation on the first day of go-live.

We have also informed the CSO team about this issue via WhatsApp for faster coordination.

Could you please help us check the issue and advise on the cause and resolution as soon as possible?

Thank you for your support.


Answer:

If “Full Trace ID” = “Single SKU Full ID”, it means the system will bring the entire pallet quantity for replenishment to the pick-face location.

For example, if the replenishment upper limit is 20 QTY, but the reserve location has 100 QTY with the same Trace ID, selecting “Full Trace ID” = “Single SKU Full ID” means the system needs to replenish the full 100 QTY to the pick-face location.

However, the replenishment upper limit is only 20 QTY. Since the full Trace ID quantity is 100 QTY, which exceeds the configured upper limit, the system is unable to generate the replenishment task.