PROD SO Cancellation through API

Creation date: 13/12/2021 18:17    Updated: 13/12/2021 18:17   #api #cancelorder
Question:

Process to cancel order via API if OMS Status = Distribution has been notified and WMS Status = Create SO 
Answer:

Order cancellation should be done from OMS via API. It will then trigger WMS API (SOC) to cancel the order, with condition below:

  1. OMS status (Distribution has been notified)
  2. WMS status (Create Order)
  3. If order in WMS already assigned to a wave, status will not change to cancel, instead ERPCANCELFLAG will be change to =Y and user cannot proceed with the order. Example:
  4. To follow up, user can manually right click and cancel the order in shipment order module.
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