Dear CSO,
15/11/2021
Summary of issue/request/query
We checked that ratebase FLAT Rate is still multiplied by unit, for example Billing Summary ID INV211103000001 for DOCNO KT211103003 at whse CBT01
Attachment
T/ 1st Line Support Investigation Comment
Need to check and fix FLAT rate
As advised, you do not have to configure the details to set Flat rate.
Kindly set it at “Min Amount” = 0 (See below screenshot).