Billing: Ratebase FLAT Rate still multiplies by unit

Creation date: 06/12/2021 15:51    Updated: 06/12/2021 15:51   #billing #flatrate
Question:

Dear CSO,

 

15/11/2021

 

Summary of issue/request/query

We checked that ratebase FLAT Rate is still multiplied by unit, for example Billing Summary ID INV211103000001 for DOCNO KT211103003 at whse CBT01

Attachment


T/ 1st Line Support Investigation Comment

Need to check and fix FLAT rate


Answer:

Solution:

As advised, you do not have to configure the details to set Flat rate.

Kindly set it at “Min Amount” = 0 (See below screenshot).


There is no option on re-calculation. Need to raise CR in order to do the re-calculation function. CR - 16hours.