How to receive rejection qty via UI when RF is down

Creation date: 09/12/2021 10:32    Updated: 09/12/2021 10:32   #excessiveerror #receiving #rejectqty
Question:


When receiving items using Web ASN Receiving, user must entered ALL the received qty (including the rejected) first before providing the Rejected Qty in Additional Info Tab, is this right?


Because upon checking, if I provided first the rejected quantity then the remaining good stock condition qty, I also encountered "Receive quantity, excessive error!".


Please to assist on the error encountered,

 

This is for the simulation of doing system confirmation for manual receiving, as part of our BCP when the RF is down.

 1. On the received tab, I observed that the Save button is disabled

 2. On the additional info, I put a qty to be rejected save button was working.

 3. When doing the receiving confirmation, this error pop-up.

 

 

120104


Answer:

Solution:

Based on feedback from product team, to handle Rejected Qty using web receiving, there is only 1 function that can be used which is “Quick Receiving”.

To perform this, user needs to right click on the ASN detail and select menu “Quick Receiving”.


In the Quick Receiving screen, click into the SKU field and press ENTER


This will bring up the SKU selection screen, and user can choose the SKU that they wish to receive.


The SKU information will be populated to the Quick Receiving screen, and user will need to input the following information


  1. Receiving Qty
  2. Rejected Qty
  3. Reject UOM
  4. Reason for Rejection
  5. Then click on Confirm button to receive the item.

 

This will complete the receiving for the selected item.


Files