Wrong period control: overlap billing setup same customer different warehouse
Question:
Answer:
Investigation:
Summary of issue/request/query
Refer to Tariff Master BIL00014, we have:
- BIL00142 for CBT01 effective 1 Jan - 21 Jan 2022, and
- BIL00158 for CBT02 effective 22 Jan - 31 Dec 2022
BIL00142 should be effective 22 Jan - 31 Dec 2022 but when we update, shows overlap warning, and it also refer to the wrong column
Attachment
T/ 1st Line Support Investigation Comment
Wrong front end control for overlap billing setup, possible wrong back end script for processing billing
Answer:
Investigation:
System will do this validation under same tariff master id. Hence you need to set different tariff master id under different warehouse.
Tariff master ID is similar to contract and maintained under SKU and customer.
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