Movement Document : MultiSKU Move
Question:
We found that Task Move was hold with User CHAIYAN.RA and when User CHAIYAN.RA enters the transaction again via handheld, System error "Invalid Move No".
Answer:
Investigation:
Investigation:
Date : 15/02/22
Warehouse ID : TDNE-01
MDOCNO : MOV220215364
SKU : 20024108
Task ID : NE01220215027831 , NE01220215034771
Details :
We found that Task Move was hold with User CHAIYAN.RA and when User CHAIYAN.RA enters the transaction again via handheld, System error "Invalid Move No".
1.I've tried updating status from Generate Movement Task to Created and regenerated Movement Task. The system has created a new Task Move but the original Task is not missing.
2.User confirm move via handheld and status complete.
3.After the user confirm, the inventory balance does not update.
4.I can see that qtyMvIn is still showing 540 in INV_LOT_LOC_ID.
Answer:
Investigation:
User accidentally click on multi SKU move. In order to complete this move, user need to use the Move Putaway ID option in RF.
Causing these issue of 2 movement task and pending move in and out qty.
Fixes as below:
1. Updated the qty move in and out to 0
2. Close the move task
3. Disable to MultiSku Move so that user will not be able to accidentally click on it.
Investigation:
Create a customer service task : 20220218103435000805 for Flux
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