Transaction log type ‘Adjustment’ missing line

Creation date: 26/04/2022 12:16    Updated: 26/04/2022 12:16   #adjustmentmissing #cyclecount
Question:

Affected Environment: PROD
Affected warehouse: 90100
Screenshots of error messages:
Adjustment Document






Transaction Log

107036


107037







Answer:

Hi, Hamizah. Kindly check the cubic setting is it set correct?

Please do it in testing environment 
If not issues, we will close the ticket






Investigation:

The cubic is overflow for both of the records with error. Therefore it is not created.  Inform user the reasons. Thanks



First Level Comment:
1. I have do in testing environment found that transaction  log when i  key in qty to become 0.
2. When I investigate only when I press confirm adjustment then prompt this error message it will no go in transaction log。
    May I know is it any  root cause will prompt this error?


Dear CSO,
We not do any data patching, current logic is allow to add QTY to zero in record transaction, please refer to my sample below.


Thank You

Best Regards,
Nor Hamizah
HP : 0176952429






Hi, Miza. Please verifed in wms team both data is it have  do some patching?
By right we are not allow put 0 that why  AdjLineNo 1019 and 1020 no found  in the record transaction.
You can check in Testing Environment  Adj No ADJ211014001  we have do the testing in testing environment




Thank you, 
Regards,
CSO Team
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