Transaction log type ‘Adjustment’ missing line

Creation date: 26/04/2022 12:16 Updated: 26/04/2022 12:16 #adjustmentmissing #cyclecount

Question:

Affected Environment: PROD
Affected warehouse: 90100
Screenshots of error messages:
Adjustment Document

Transaction Log

107036

107037

Answer:

Hi, Hamizah. Kindly check the cubic setting is it set correct?

Please do it in testing environment
If not issues, we will close the ticket

Investigation:

The cubic is overflow for both of the records with error. Therefore it is not created.

Inform user the reasons. Thanks

First Level Comment:
1. I have do in testing environment found that transaction log when i key in qty to become 0.
2. When I investigate only when I press confirm adjustment then prompt this error message it will no go in transaction log。
May I know is it any root cause will prompt this error?

Dear CSO,

We not do any data patching, current logic is allow to add QTY to zero in record transaction, please refer to my sample below.

Thank You

Best Regards,

Nor Hamizah

HP : 0176952429

Hi, Miza. Please verifed in wms team both data is it have do some patching?
By right we are not allow put 0 that why AdjLineNo 1019 and 1020 no found in the record transaction.
You can check in Testing Environment Adj No ADJ211014001 we have do the testing in testing environment