SKU with special characters - dash vs longer dash
Question:
Answer:
Investigation:
Summary of issue/request/query
New SKU with special characters are rejected, previously OK
Customer: PPG
Warehouse: CBT01
T/ 1st Line Support Investigation Comment
Need to fix the logic, within today
Answer:
Investigation:
The only character is acceptable is dash the first one. The rest are available in Excel as special character which are consider as special character and not acceptable.
Turns out the SKU were using another dash (longer), while the old one have normal dash. Therefore it is right to state that the SKU has special character.
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