Question:
INCIDENT REPORT
Affected Environment:
PROD
Affected warehouse:
CBT01
Screenshots of error messages:
Time when issue occurred:
11/05/2022
Affected module:
Shipment Order
Detailed description of issue:
Feature for inter-warehouse transfer should create ASN in the destination
warehouse based on SO with the LOT details similar to ASN. We tested it and it
doesn't create ASN automatically.
First level investigation/troubleshooting taken:
Probably wrong order type, but we tested using
several (related) type still does not generate.
Case replication in original warehouse:
< Details of replicated case >
Answer:
Dear all,
As per checking, we found out the "warehouse transfer flag" checkbox doesn't tick, so it wouldn't automatic generate the ASN.
User needs to manual tick this if the destination warehouse is a WMS warehouse. If non-WMS warehouse then no need to tick.
Besides that, the order type must is "Inter-warehouse transfer"
Regards