Delivery Order details not correct due to reverse picking

Date : 26/08/22

Warehouse ID : TDNE-02

Loading list : LDL22082400017

Wave Plan : W22082300037

SO : SO22082300426

DO : DO22-TH000815-0119

We found that the Delivery Order report has incorrect information.

Point number 2 = Total number of Special Tote (TX).

In the report showing = 2 Tote.

But when I checked in sub report details = 1 Tote.

TX0208246086

Point number 3 = Total number of Green Tote (TG).

In the report showing = 16 Tote.

But when I checked in sub report details = 8 Tote.

TG2101005298

TG2101002392

TG2110005136

TG2107200756

TG2009002595

TG2009004830

TG2110008070

TG2009006029

Then I have checked again in Loading List details, there are 8 Green Tote (TG) and 1 Special Tote (TX) for this order SO22082300426.

So, I have queried the Loading List details from DB directly, there are 16 Green Tote (TG) and 2 Special Tote (TX).

Tote

TG2110006316

TG2108026225

TG2101007737

TG2108030059

TG2110004527

TG2107206337

TG2101019309

TG2108024816

TG2101005298

TG2101002392

TG2110005136

TG2107200756

TG2009002595

TG2009004830

TG2110008070

TG2009006029

TX0208246026

TX0208246086

I have checked further found that the user did reverse picking after loading. But those items are still in the DB.

Step

1. 11.27 : First load (Load by Tote/SKU)

2. 11.34 : Reverse Picking all items in DO

3. 11.59 : Pick again.

4. 11:56:38 : Update loading Status from Loaded to Created

5. 12.32 : 2nd Loading (Standard Loading)

6. 13:35:45 : 2nd Update loading Status from Loaded to Created

7. 13:35:36 : Confirm Move

8. 13:45:12 : Pick PL0208236173

9. 13:55:27 : 3rd Loading PL0208236173 (Standard Loading )

I have retest following the user steps in testing environment and found the same issue.

Testing environment

Warehouse ID :  TDCE-01

Loading list : LDL22082500003

Wave Plan : W22082500011

SO : SO22082500012

Could you please check ?