Error on accessing reports - HTTP Status 404 - by Linux
Question:
Answer:
Investigation:
Was trying to check custom reports, but everyone’s encountering Status404 error – for both PROD and TEST environment.
Please advise how to address this issue.
Answer:
Investigation:
The report service is down.
To restart it by Linux:
go to frontend server
ps -ef | grep gemreport
choose the PID for gemreport
kill -9 <PID>
runuser -u tomcat -- /data/tomcat/gemreport/bin/startup.sh
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