Cannot Print HW Shipping Label after Process Shipment Check
Creation date: 05/01/2023 14:56
Updated: 05/01/2023 14:56
Question:
Answer:
Investigation:
Dear CSO,
Please help check this issue, when Ops finished doing a shipment check the HW Shipping label didn't go straight to print automatically and there was no pending activity to print the hw shipping label, this issue just happened 5 minutes ago in all warehouses all of a sudden.
Regards,
Alif
Answer:
Investigation:
This is due to this user has inactive the template (consignment note) which caused the printing issue happened.
Since this is user mistake, we will raise SR for the investigation
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