Incorrect Time zone

Creation date: 10/02/2023 12:37 Updated: 10/02/2023 12:37 #datetime #timezone

Question:

INCIDENT REPORT

[LBL] System time zone is GMT +8 (time is 1 hour faster than Vietnam time zone)

=> Fix time zone GMT +7

Affected Environment:

PROD + TEST

Affected warehouse:

WarehouseID: All

Screenshots of error messages:

Time when issue occurred:

All date & time

Affected module:

ASN, Shipment Order…

Detailed description of issue:

System time zone is GMT +8 (time is 1 hour faster than Vietnam time
zone) => Fix time zone GMT +7

First level investigation/troubleshooting taken:

< Input on investigation and troubleshooting >

Case replication in original warehouse:

< Details of replicated case >

Answer:

Investigation:

There is a setting that needs to change in the data/tomcat/wmsweb-1/bin/ - a file name setenv.sh - need to add a parameter in there or uncomment it out on the timezone.

This is set to Ho_Chi_Minh which is GMT+7

This will solve the issue on the datetime setting

Investigation:

During display before saving the time is correct. Upon save the time changed to local time.

Investigation:

Not sure how user encounter the issue.

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Incorrect Time zone

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