Loading List - the Route field has a default
Hi CSO,
Please remove the default in Route field of Loading List when creating a new one.
Please see link below.
https://drive.google.com/file/d/1EHZwvD1bqPx1GuZGJKaDe7V4bw2KXd6G/view?usp=drive_link
INCIDENT REPORT
IT WMS 25-20
Customer name: Nath Jacinto
Issue Description: When creating a new Loading List the Route field has a default
Affected Environment: Test
Affected warehouse: Davao
Screenshots of error messages: < Attachment >
Time when issue occurred: 9/15/2025 16:14
Affected module: Loading List
Detailed description of issue: When creating a new Loading List the Route field has a default
Expected result: In Loading List, remove the default in Route field
First level investigation/troubleshooting taken: 0
Case replication in original warehouse: < Details of replicated case >
Sample Screenshot:
Answer:
Monday September 22, 2025 1:49 PM
The route value
in the loading list can be updated to remove the default value.
Technically, only one record should have the default flag set to 'Y'.
Multiple active records with default flag = 'Y' are not allowed.
ROOT CAUSE:
We suspect these conflicting records were imported via Excel, which bypassed validation checks during the import process.
When adding records through the UI, the default flag
is set to 'N' by default.
If a record already exists with default flag = 'Y', and you attempt to set
another one with default = 'Y', the system will display an alert to prevent
this.
SOLUTION:
Kindly refer below screenshot to remove the default.
Step 1: Uncheck all the default value.
Step 2 : Click Reset Cache.
Once the changes are completed, please try creating a
new loading list.
The default value in the Route field should now be empty.
You may also refer to the TEST environment, where the changes have already been applied for verification.
